
This warranty is void in its entirety by any modification of the frame, fork, or components.
TREK BIKE RETAILERS MANUAL
Any products not specifically included above are hereby omitted.įor a 2010 or older model bicycle, please consult your owner's manual or contact us or an authorised dealer for the applicable warranty. Any other original part or component shall be covered by the stated warranty of the original manufacturer. This warranty applies to 2011 model and newer bicycles and covers only Trek and Bontrager branded products. Session and Slash carbon frames and swing armsĪll rear suspension linkage components, including bearings, rocker link and hardwareĮlectric bike motor, controller and battery pack (2 years or 600 charges, whichever comes first)Īll original Bontrager forks, parts and components (except consumables such as tyres and tubes)Ĭlothing, bags, bar tape, gloves, grips, helmets, lights (excluding bulbs and batteries), rims, shoes, tyres and tubes.īikes used for commercial activities, including those in rental, demo or security fleets Session, Scratch, Slash and Ticket aluminium frames and swing armsīrakes, baskets, computers, mudguards, handlebars, locks, pumps, rear racks, repair stands, rigid forks, saddles, seat posts, stems, tools, water bottle cages and wheels.
TREK BIKE RETAILERS FULL
Swing arms on all full suspension bicycles (except the Session, Scratch and Slash swing arms) To find a retailer near you, click hereįrames for the lifetime of the original owner (see exceptions below) This programme can be used to obtain a discount on a replacement frame or component in the case of non-warranty damage.Ĭontact your local authorised retailer or distributor to get started.Ĭontact an authorised Trek retailer or distributor to initiate a warranty claim. That's why we provide the Trek Carbon Care Programme. We know how much you love your Trek bike, and understand the burden of having to replace a non-warranty damaged bike frame or part. The English version of the warranty shall prevail. Warranty duration and detail may vary by country. Claims made outside the country of original purchase may be subject to fees and additional restrictions. Trek and Electra are not responsible for incidental or consequential damages unless prohibited by local laws. This warranty extends from the original date of purchase. This warranty is expressly limited to the repair or replacement of a defective item at the manufacturer’s discretion. Parts and accessories purchased after 1 August 2019.Īny products not specifically included above are omitted, but may be included in the 2012-2019 Trek Care Limited Warranty.Non-proprietary products (any other original part or component) covered by the original manufacturer’s warrantyĬosmetic scratches or non-structural blemishes on Bontrager carbon rims or wheels Labour charges for part replacement or changeover Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldĭamage or failure due to accident, misuse, abuse, or neglect This does not include items such as wheels, suspension forks, drive train components etc. Subsequent owners (second or later) are entitled to a 3-year warranty from the date of purchase from the retailer on the Trek frame and Trek fork. Rear suspension linkage components, including bearings, rocker link and accompanying hardware and components Click here to find a retailer near you.įrame sets (frame and rigid fork), main frame and full suspension swing arms for the lifetime of the original owner

We provide a warranty against defects in materials and workmanship for all original equipment and aftermarket products, as specified below.Ĭontact an authorised retailer or distributor to initiate a warranty claim.
